Shipping Destinations

Hogan offers Free Worldwide Shipping to supported delivery destinations. Delivery availability may depend on the destination entered at checkout and the ability to complete shipment to that location.

If we are unable to deliver to the address provided, our customer service team may contact you for updated information or next steps.

Shipping Rates

Shipping is free worldwide. Hogan does not charge an additional shipping fee for eligible orders covered by our Free Worldwide Shipping service.

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Tracking Your Order

Once your order has shipped, tracking information may be provided by email or through the order information available to you. Tracking updates usually appear within 1–3 days after shipment.

• If your tracking number has not updated yet, please allow 1–3 days after shipment for the tracking record to refresh.
• If your tracking shows unusual delays, contact customer service with your order number and tracking details.
• If you entered the wrong email address at checkout, please contact us so we can help review your order information.

Wrong Or Incomplete Address

Please review your shipping address carefully before placing your order. Hogan is not responsible for delays caused by incorrect, incomplete, or undeliverable address details submitted at checkout.

If you notice an address error after placing your order, contact us as soon as possible at [email protected]. We will do our best to review your request before the order is shipped, but address changes may not be possible once processing or shipment has begun.

Customs, Duties, And Taxes

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

You should not be asked to separately pay customs duties, import taxes, brokerage fees, or other government charges for an eligible Hogan order covered by Free Worldwide Shipping. If you receive a payment request related to these fees, please contact customer service before paying.

Lost, Delayed, Or Damaged Packages

Delivery timing can sometimes be affected by local handling, weather, address issues, holidays, customs processing, or other conditions outside the normal shipping schedule.

• If your package appears delayed, please check the tracking details first and allow time for updates to appear.
• If your package may be lost, contact us with your order number and tracking information so we can review the issue.
• If your package arrives damaged, keep the packaging and contact us with clear photos of the package, item, label, and any visible damage.
• If you receive the wrong item, contact customer service with your order number and photos of the item received.

Order Support

For shipping questions, tracking concerns, address updates, delayed packages, damaged packages, or delivery support, please contact Hogan customer service.

Email: [email protected]